Retail & E-commerce Automation

Reduce operational costs by up to 41%

£540K average annual savings

From inventory optimisation to customer service automation and demand forecasting, our AI agents help retailers operate leaner, respond faster, and deliver better customer experiences.

Before vs. after ConvertToAI

Stockout Rate
8.7%5.1%
Customer Response Time
4.2 hours8 minutes
CSAT Score
72%96%
Annual Operational Costs
£1.3M£760K

Key use cases

Inventory Optimisation

AI-driven demand forecasting, automated reordering, and stock allocation across channels and locations.

41% reduction in stockouts

Customer Service Automation

Intelligent routing, automated responses, and escalation management across email, chat, and social.

£210K/year in support costs

Dynamic Pricing

Real-time pricing optimisation based on demand, competition, inventory levels, and customer segments.

12% improvement in margins

Returns Processing

Automated returns authorisation, routing, quality assessment, and restocking decisions.

65% faster returns processing

Success stories

See how much your retail & e-commerce organisation could save

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