NexaBank

NexaBank is a small specialist broker, not a high-street bank. Four people shared onboarding, ID checks, and the FCA file. A complete pack took two or three days, and good leads went cold. False alarms in their checks meant the owner spent Sunday evenings re-reading files that were already fine.

A consultant split the work into what a checklist can do and what still needs a person. Software starting at £500 reads ID documents, lines up the pack, and drafts the file note. Anything uncertain is queued for a human. The same consultant trained the team and stayed on for the first month.

We are eleven people. We could not buy an enterprise platform. ConvertToAI priced the first tool in pounds, sat with us while we learned it, and our files are cleaner than when we did everything by hand.