NexaBank

NexaBank was processing 15,000+ customer onboarding applications per month with a compliance team of 45 analysts. Manual KYC checks took 3-5 days per application, creating a poor customer experience and high drop-off rates. False positive rates in their AML monitoring were at 85%, burying genuine alerts. FCA reporting was consuming 200+ hours per quarter.

Our agentic AI platform was deployed across three workstreams: automated KYC verification with real-time identity checks, intelligent AML monitoring with contextual risk scoring to dramatically reduce false positives, and automated FCA/PRA report generation with built-in validation. All systems maintain complete audit trails and operate within a guardrailed framework with human oversight for flagged cases.

The transformation has been remarkable. We're now onboarding customers in hours rather than days, our compliance accuracy has never been higher, and we've redeployed analysts to strategic risk assessment roles. ConvertToAI understood the regulatory landscape from day one.